Bank Branches – “News of my death has been greatly exaggerated”
As I think back to the turn of the century, I remember banking analysts, as well as technology luminaries, were [...]
View ArticleVirtual Banks – Are they the new “local” bank?
In last week’s blog, Bank Branches – “News of my death has been greatly exaggerated”, I argued that bank branches [...]
View ArticleHome – The Final (Branch) Frontier
In my last few blogs I talked about the strategies that banks are currently taking to compete in the 21st [...]
View ArticleCongratulations to our 2023 CX Customer Hero Award Winners
There is no event quite like Cisco Live for our Customer Experience (CX) team. It’s an important time to connect with our customers to celebrate their successes in transforming their businesses. S…...
View ArticleData Power: What the EU Data Act Means for You
On 27 November the European Council adopted the EU Data Act, a first-of-its-kind law that aims to unlock the value of ‘industrial data’ in the European Union (EU). It will enter into force early 202…...
View ArticleWhy We’re a Cisco Family Through and Through
I started my career as a contractor with Cisco back in December 2003 with the Support Delivery Services IT Finance team. Even as a contractor, I could see from day one the incredible culture Cisco…...
View ArticleTakeaways from Cisco at InsureTech Connect 2023
InsureTech Connect (ITC) 2023, the premier conference for the insurance technology industry, brought together 9,000+ innovators, leaders, and solution providers to Las Vegas in early November to… Read...
View ArticleWebex announces comprehensive Device Management Capabilities with Phonism...
Webex is excited to announce a comprehensive solution for 3rd party Device Management (DM) referred to as ‘Partner Managed Devices.’ Partner Managed Devices allows Webex Cloud Calling offers (Webex Ca…...
View ArticleThe Rise of Digital Customer Experience
Digital customer experience (DCX) is a hot topic these days. As a digital team leader at Cisco, I was recently asked to speak about it at an industry conference. You should know that when I’m put in f…...
View ArticleNavigating Retail Disruption: Maximize Customer Centricity and Business...
Cisco Full-Stack Observability solutions help optimize and secure the applications that underpin online and in-store experiences from the customer to the warehouse to economies of scale. As retail …...
View ArticleMarketing Trends Heading into 2024
This is the season when marketers, just like everyone else, try to predict what lies ahead in the new year. Throughout 2023, Cisco Marketing has been looking at the latest trends and how they will…...
View ArticleWebex Connect and a New Digital Experience
Consumers are relying on digital channels for their retail needs now more than ever. This shift requires online experiences to be increasingly enhanced, and a strong digital experience can make a… Read...
View ArticleCisco Training Bootcamps: Get the Scoop from Subject Matter Experts
Cisco Training Bootcamps have been on the scene for a couple years now. One of the things that makes them so popular is their intensity and real-world application. We sat down with Subject Matter… Read...
View ArticleHow to be more sustainable during the holidays
‘Tis the season! As we look forward to numerous holidays, special traditions, and spending time with loved ones, I can’t help but think about the impact of my actions. Sometimes it feels like my act…...
View ArticleCisco at AWS re:Invent 2023: Contagious Excitement for All
Having just returned from AWS re:Invent 2023, I can tell you that the energy and excitement surrounding the Cisco and AWS partnership could not be higher. Not only am I hearing this from our… Read more...
View ArticleHow Cisco Black Belt Academy Learns from Our Learners
Cisco Black Belt Academy offers the latest in technology enablement to our partners, distributors, and Cisco employees. With ever-changing industry trends and market dynamics, an in-depth… Read more on...
View ArticleCisco Partners and Purpose are Greater Together
Last year, Cisco introduced Partnering for Purpose, where innovation and business goals with environmental, social, and governance (ESG) initiatives were highlighted to benefit partners and their… Read...
View ArticleBringing Simplicity to Security: The Journey of the Cisco Security Cloud
In June of 2022 at the RSA Conference, we announced our vision for the Cisco Security Cloud Platform. We set out to provide an integrated experience to securely connect people and devices everywhere…...
View ArticleCisco Duo and ISE: Better together in the cybersecurity battlefield
The world of cybersecurity never stops changing. Every day bad actors grow bolder and more devious as they try to break your security, steal your data, and offer it back to you for ransom. They’ve b…...
View ArticlePartnering for Sustainability: Cisco’s Collaborative Approach
Embracing sustainability and reducing our environmental footprint has been a longstanding priority at Cisco. For almost two decades, Cisco has set transparent, publicly declared objectives as… Read...
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